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Privacy Policy

Privacy Policy at O'KANA
We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at O'KANA.

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We will only retain your personal data as long as we are either legally required to do so or as long as it is relevant to the purpose for which they were collected.


Information we collect
If you want to buy and receive a product or service from us, we need to collect certain personal data in order to complete the transaction and to offer you our services. We may use cookies to keep track of the contents of your shopping cart while using our webshop.

We may collect information such as name, email address, postal address, delivery address (if different from postal address), telephone number and payment information.

O'KANA collects and processes your personal data when you do the following:
- Visit our website
- Conducting a purchase of our products
- Creates an account
- Sign up for our newsletter
- Review our website
- Send us questions, complaints or feedback

The data controller
The data controller for the collection, processing and use of your personal data on www.okana.dk is O'KANA, Folemarksvej 25, 2605 Brøndby, cvr no. 39416476



Basis of treatment and purpose
We collect your regular contact information such as name and address in order to deliver the product or service that you have purchased from us. We collect your e-mail address in order to send you an order confirmation as well as a delivery confirmation.

When you pay for your product or service, we collect your name, your card data and your IP address. The information collected in connection with the payment transaction is used and stored only for payment settlement and fulfillment of the agreement entered into. When making payments, some of your data will be transferred to Epay, including information needed to complete or support the payment, such as the total purchase amount and billing information.

If you have given us your consent to this during the registration process or on our website, we will use your e-mail address to send a newsletter. You can subscribe and unsubscribe at any time. All newsletters also include a link to unsubscribe. If processing of personal data is based on your consent, you have the right to revoke the consent at any time.

If you do not wish to provide the personal data required to complete a purchase of a product, you will unfortunately not be able to purchase products from us on our website.

Your information (except your email address if you have consented to its processing for the receipt of offers) will be deleted 1 month after you receive your item or service.



Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

If you choose to review our website, your name and email address will be transferred to the Trustpilot Review Page.

We have our website with a Danish provider and payment system through Epay, which acts as our data processor. All personal data that you provide on our website will be stored in our provider's data centers where the data is not accessed by others.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal information in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the data processing requirements of the legislation.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules regarding the protection of your personal data.


Your rights
As the registered person, you have a number of rights that we must ensure at all times. You have the right to request the following:
• To access and correct / change your personal data
• To delete personal data

In addition, you have the right to object to the processing of your personal data and you have the right to file a complaint with a data protection authority.

If you no longer wish us to process your personal data or to restrict the processing of your personal data, you can also send us a request to our e-mail address okana@okana.dk.

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